5 Ways to Build Engaging Relationships with Your Clients

Mar 2020

Jan 2025

It shouldn’t come as a surprise that you need to build trust with your clients to drive sales. People buy from companies they trust, and you have to earn that trust. For most companies, that means building engaging relationships with clients over time. The more you interact with the client, the more opportunities you have to convince them to trust you.Building relationships is easier said than done. These five methods could help you engage with your clients on a deeper level.

Ask Questions and Get Answers

When was the last time you took a customer survey? Companies shouldn’t shy away from getting feedback from their clients. Ask the people you work with what you do well and where you can improve. It’s important to put that feedback into action. When your clients see you’re listening, they’ll feel their input really matters.

Go Above and Beyond

When you receive exceptional service, it stands out in your mind. You should aim to exceed your clients’ expectations at every turn. By doing so, you show how important the client is to you.

Communicate and Connect to Build Engaging Relationships

Have you ever watched a video or read an article, and thought, “This client needs to see this”? You should attend to clients’ needs this way. It’s part of communicating and connecting with people on a human level. By sharing content or sending an email to check-in, you can more easily build engaging relationships with your clients.

Show Appreciation

Everyone likes to feel important, and your clients are important to you. Show your appreciation by providing a loyalty program or a special offer.

Remember Patience is a Virtue

Today’s customers don’t like being pitched to, so cultivate patience instead. A client may not be ready to buy today. They may need more information. That’s okay. You can support them by answering questions and sharing information. By being helpful, not pushy, you’ll build trust and relationships with your clients.

Finance Your Relationship-Building Program

Building relationships drives sales and company growth. Conducting a survey or starting a loyalty program can cost though. Learn how a merchant cash advance could help you build better relationships.

July 24, 2019

January 24, 2025

Top 3 Small Business Risks to Avoid

Starting a new business can be an exciting and exhilarating experience, but sometimes small business owners get caught up wearing too many hats that they stumble into common business pitfalls. Avoid risks in your organization by learning the top small business threats.

Lack of Legal Expertise

Smaller businesses may not have the in-house legal expertise to read over contracts and consistently ensure legal compliance. Whether you decide to hire someone with legal experience or find an outsourced partner, small business owners should always feel confident they are protected against legal action.

Liability Concerns (Personal and Business)

Small business owners have to consider all the types of insurance they might need. From personal liability insurance to cyber insurance and home-based business insurance, there are unique insurance risks small businesses face that shouldn’t be overlooked. Without proper insurance, one unforeseen accident could sink your business before you have the time to grow it.

Unforeseen Interruptions

No matter how well you plan, something is going to go wrong. Whether it’s a cash flow gap, unexpected work delay, or a flood, there will eventually come a time when you will need additional funding or capital to get through the interruption. While a business loan might first come to mind, consider a merchant cash advance to get funding faster.If you are looking for an alternative funding solution made for small businesses, consider how a merchant cash advance can help you get back on track. Talk to one of our experts today.

September 18, 2020

January 24, 2025

Why a Merchant Cash Advance is Better than a Business Loan

There are many funding options available for small business owners like you. You may be thinking of a business line of credit or even a business loan.Another, newer option is the merchant cash advance (MCA). This option is quickly gaining traction with business owners. Why? MCAs are often better than business loans.

A Merchant Cash Advance Fits Your Needs

Business loans are traditionally for large business purchases. Some lenders may not offer business loans unless they’re a certain size, such as $100,000 or more. If you need less than that, you may not be able to qualify for a loan.A merchant cash advance is different. It can be as big or as small as you need, giving your business more flexibility when it comes to funding. If you just need a little bit of cash to stay afloat, an MCA could be a great option.

MCAs Are Flexible

A merchant cash advance may also be the right choice because it’s flexible in terms of payment. MCAs are assessed on your future sales.The lender will look at your past sales and estimated future sales. They’ll then offer you a percentage of those sales as an advance on them.As you make sales, you pay back your advance. If your sales are higher, you can pay the advance off more quickly. If your sales are lower, then you don’t need to struggle to meet a certain minimum payment.This makes a merchant cash advance much easier for business owners like you to manage.

They’re Great for Startups

Many lenders require an extensive business history before they’ll extend a formal business loan. They want to see past proof of success.A merchant cash advance looks to the future, not the past. Even if you’ve only been in business a couple of months, you may be able to qualify for an advance.If you’re thinking about the future of your business funding, then it’s time to consider a merchant cash advance.

April 3, 2019

January 24, 2025

The Pros and Cons of a Merchant Cash Advance

When considering financing options for your small or medium-sized business, a merchant cash advance (MCA) may seem like the perfect alternative to a traditional business loan. While there are certainly many benefits to this type of lending choice, there are also some cons to keep in mind when determining whether an MCA is right for you. Learn more about pros and cons of a Merchant Cash Advance.

Benefits of Merchant Cash Advance

PRO (Benefit): MCAs are available to those with poor credit

Business loans typically require a business owner and business to have good credit ratings. On the other hand, merchant cash advances consider your future sales projections, not your credit history. Since MCAs are repaid using future credit and debit revenue, a poor credit rating and collateral aren’t relevant to the lender.

PRO(Benefit): MCAs get you cash faster

The approval process for a merchant cash advance is much quicker than a business loan. In some cases, a business owner can have the money requested in their bank account in less than 48 hours.

Cons of Merchant Cash Advance

CON: Lenders are unregulated

The MCA industry is largely unregulated, which makes it possible for some lenders to charge hefty interest fees and take advantage of their customers. Be careful, read reviews, and ask questions of your lender before you decide on a merchant cash advance.

CON: Daily deductions can hurt cash flow

Repayment of a merchant cash advance occurs by deducting funds from credit card receipts, sometimes on a daily basis. Make sure to check with your MCA provider the repayment details of the plan you are signing up for.Merchant cash advances are an alternative lending method for small business owners who need cash fast and may not have the collateral or credit to get bank loan approval. However, before you apply for an MCA, make sure you do your homework, ask questions, think about pros and cons of a Merchant Cash Advance and if you need advice on alternative lending solutions, we are always here to help.